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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Koscinski

November 21, 2024

5  out of  5
rating by Jamie Koscinski
"Sean was extremely helpful in meeting all of our insurance needs! Highly recommended making the switch to State Farm."
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CT

November 16, 2024

5  out of  5
rating by CT
"Great work! Awesome attitude so it made the process much easier. I recommend Sean Singleton 👌"
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Matt Natole

August 14, 2024

5  out of  5
rating by Matt Natole
"Sean makes it easy. I recommend him to everybody"
We responded:
"Thank you Matt! We always try to keep the insurance process easy for our customers while making sure they are protected and understand their coverages at the same time 😀"
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Lynda Ferren Palmer

June 26, 2024

5  out of  5
rating by Lynda Ferren Palmer
"Sean is great! He was efficient and professional and saved me money!!"
We responded:
"Thank you Linda for the kind words! We strive to do the best for our customers, throughout the insurance purchasing and servicing process 😀"
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sharece nickerson

May 2, 2024

5  out of  5
rating by sharece nickerson
"Hands down the best State Farm Agent! My family and I moved from the PNW to Vermont. The move alone was enough to pull anyone’s hair out! Sean took us by the hands and made the process of transferring everything so simple and seamless, making our experience very personal and such a caring manner . Over the last several years, he still amazes us and the things that he does and how he does it so professionally and seamlessly. My parents had stopped by the office one day and came home telling me hands-down he is the best agent that they have had well over 30 years of having State Farm. We’ve had an amazing agent in PNW and those were pretty big shoes to fill. And I can tell you, Sean quickly filled those shoes and I think filled a couple of more while he was at it. It’s definitely a blessing to pay for service, protection for our loved ones and feel like we matter. We appreciate you, Sean and everything that you do, the kindness and support that you’ve shown to us and just a couple of short years. We the Nickerson Family, want to say, thank you!"
We responded:
"Sharece, thank you so much for your kind words 😁 We pride ourselves on keeping the insurance process as simple as possible, but still giving all information needed. We all know insurance policies are not always the easiest to understand, so we are always happy to help as best as we can! "
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Peter Eden

April 12, 2024

5  out of  5
rating by Peter Eden
"Fast, knowledgeable, friendly, helpful, without high-pressure tactics. Very good - Sean!"
We responded:
"Peter, thank you so much for the kind words! We are very happy to be able to help with your insurance needs 😀"
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Stephanie Sheehan

March 8, 2024

5  out of  5
rating by Stephanie Sheehan
"Sean did a great job combining our home and auto insurance, and saving us money. He is always approachable and knowledgeable. It's nice to have a personal touch when dealing with insurance companies. I would recommend Sean to family and friends."
We responded:
"Thank you so much for being apart of the Sean Singleton State Farm family!! We always appreciate the kind words and pride ourselves in giving our customer the best experience for all your insurance needs 😀"
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Joe Jacks

October 18, 2023

5  out of  5
rating by Joe Jacks
"Fantastic experience. Sean and his crew are a delight to work with and have made the hassle of insuring cars one that I am not burdened by anymore. Thanks so much! Highly recommended."
We responded:
"Joe, thank you so much for the kind words! We strive for our customers to have the best insurance experience possible. Thank you for letting us serve you 🙂"
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Ryan Rounds

October 13, 2023

5  out of  5
rating by Ryan Rounds
"Super knowledgeable and friendly staff. Highly recommend getting a free quote. Switched from a different company and saved money. Thank you!"
We responded:
"Ryan, thank you so much for joining the State Farm family! We thank you for the kind words and we always love hearing we could help lower your insurance costs 😀 "
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Jacob Bramel

October 11, 2023

5  out of  5
rating by Jacob Bramel
"Sean is a great friend and colleague! He’s knowledgeable about vehicles and is pleasant to deal with."
We responded:
"Thank you for your kind words!"
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Anthony Emanouil

October 11, 2023

1  out of  5
rating by Anthony Emanouil
"This guy is useless. I would not let him insure my cat. His customer service is terrible. Owes me money from a policy I cancelled now he wont pay. Be VERY careful. Id think more than twice before doing business with this guy."
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Robert Winslow

September 13, 2023

1  out of  5
rating by Robert Winslow
"Sean was a friend of mine who I trusted with many different policies. I remember him telling me when he first started out that he needed a few more policies to make his quota for a month, so I purchased 3 whole-life policies for my kids. After several months of paying for it, I ran into tough times financially so I told him I would have to cancel them and just take a loss. He assured me over and over that if I hit my 1 year mark they would have cash value and flexibility, so I could pause them until things got better, so I stuck it out with him. Shame on me for not reading through all the fine print in the policies, but you trust in your broker to do these things for you. When the 1 yr mark hit, I called Sean to pause them and after getting the runaround between employee to employee, I was finally told that is not possible, and I would have to just cancel them and lose the money I put in. It has been one bad piece of advice to another here. Recently, I lost a very expensive engagement ring, which I insured with him as well, and as State Farm continues to try to find a way out of this claim, which seems to be their MO, I have received very little support from my broker Sean. Service seems to be forgotten about after a sale is made, and although State Farm and Sean had no problem collecting thousands of dollars from me over the years, and even after I let the issue go of either lying or just giving uneducated advice about the life policies that cost me way too much money to even think about, I still cannot get any help from him on a legitimate claim while his company continues to look for ways out of paying another claim. I would stay away from here and State Farm all together. _______________________________________________________ Sean, The point was back then that you specifically told me that these policies would have flexibility after the first year. I should have read them, but I choose to trust in you. Is there a chargeback clause for you if they cancel in the first year? I would interested i knowing that. You did help with my rental when I was hit by another truck in my truck. That rental was in my agreement to have in those situations, so that was the right thing to do. Funny enough, I had to push to get that help only after State Farm rep that was handling that was so difficult to work with on the rental. If you would just pick up your phone and /or respond to an email or call, this could've been hashed out without reviews and wasting time on here. No one should ever be lied to in order to get a sale, and we both know what was said to get me to ride out the year on those policies. If you want to pick up the phone and have a conversation then you know my number, but I have already started the formal process with the state on this and there needs to be some accountability for this. Also, time is one thing, and I have no problem waiting however long it takes for the claim to go through. However, it is not about time here, it is about being told over and over once certain things are completed it will finalize the claim, only to get those item completed and then be given more and then more again. That is just dishonest and what I have delt with trying to get this claim finalized with State Farm and Christine over there. The list just goes on pal, and I let the issue go about the life policies and just moved on, but after the nightmare of a process this claim has become, it tells me that someone else needs to say something about all this so hopefully no-one else has to experience these issues."
We responded:
"Rob, I am sorry you are going through a tough time. Whole life insurance policies do build cash value over time (typically after the first year) which the illustrations (definitely not small print) I hand delivered to you show the time frames of when and how much they accumulate with guaranteed and non-guaranteed values. We worked very hard to get extensions on payments for you on those policies since there was no cash value accumulated yet. You mentioned we collected thousands from you for your premiums, but forget to mention State Farm was there for you when you had your auto claims and when you had an issue with the rental car company I personally called them to square it all away and make sure you would have a big enough vehicle for your family. We have had many conversations and I have always gone above and beyond for you on the service side. Lastly, your most recent claim is still in process as due diligence is necessary for the integrity of the process and best interest of customers."
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Jennifer Bailey

September 11, 2023

5  out of  5
rating by Jennifer Bailey
"Sean was amazing! We switched from USAA and he explained everything in detail and even cut our renters insurance in half! He explained what we would need as proofs for certain discounts and how to get them to him. I'm really looking forward to saving money and to top it off, I got to meet Jake. Fully recommend!!"
We responded:
"Thank you Jennifer! We are glad we were able to make switching your auto, renters and personal articles policies over easy and save you some money along the way! "
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Debbie

September 11, 2023

1  out of  5
rating by Debbie
"Overcharged me $700 last year on my home insurance and stated “it was a system error, I’m just the middleman”. This year he stated he did not need anything to apply the good student driver discount on our car insurance (which was believable since we transferred from USAA and they did not require any documentation). Months later he’s stating the discount wasn’t applied “because we never submitted the paperwork”. I iterated that he specifically stated no documentation was needed and also asked why he wouldn’t have contacted us if we were missing a document. He again stated he was simply a middleman and “it’s not my responsibility to follow-up with you”. Can someone please tell me why we would pay for a “middleman” if they do not respond to calls or texts and do not follow up with clients? Totally worthless."
We responded:
"Debbie, I am sorry you feel this way as I thought our communication has always been great! I am glad you decided to stay with State Farm and wish you the best 🙂"
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Dorothy Clarke

September 7, 2023

5  out of  5
rating by Dorothy Clarke
"Sean was very helpful, efficient and super quick at getting everything set up. He answered all questions quickly without hesitation."
We responded:
"Thank you for the kind words Dorothy! We strive to do the best for our customers and their insurance needs 😀"
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DONNA GROCHOWIK

May 23, 2023

5  out of  5
rating by DONNA GROCHOWIK
"Excellent customer service Explained policy in detail Not a pushy saleman"
We responded:
"Thank you so much Donna! We are always here to explain what our insurance policies do and answer all of our customers questions 😀 "
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Paul Vianco

May 17, 2023

5  out of  5
rating by Paul Vianco
"Sean knows the insurance business. He has patiently explained the details of my insurance policies."
We responded:
"Thank you so much for the kind words Paul! We want to make sure all of our customers feel good and understand the coverages they have and that's why we hold these policy reviews 😀 "
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Bethany Freitas

April 20, 2023

5  out of  5
rating by Bethany Freitas
"I highly recommend Lindsey and Sean. Fabulous customer service and very knowledgeable."
We responded:
"Thank you so much Bethany! We pride ourselves on our insurance knowledge and always want to make sure our customers needs are always met 😁"
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BTM Fishing

April 19, 2023

5  out of  5
rating by BTM Fishing
"Lindsey and Sean were great in helping my wife and I set up Life and auto insurance. Saved us a lot of money."
We responded:
"Thank you for being apart of the Sean Singleton State Farm family! Life insurance is so important to make sure your loved ones are taken care of, so congratulations to you!!!"
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Benjamin Thresher

April 4, 2023

5  out of  5
rating by Benjamin Thresher
"Lindsey is extremely responsive, helpful and friendly. I had multiple quotes needed while going back and forth on a couple new vehicles and she was very quick to get me all the information I needed, usually within minutes of sending her an email. Highly recommend!"
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Mike Peterson

April 3, 2023

5  out of  5
rating by Mike Peterson
"Lindsey has been fantastic from the initial quote on several policies to renewals to changes and additions. She's willing to engage using any communication method that works and answers questions and discusses options with complete satisfaction. She just makes it simple."
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Derrike Schmitt

November 12, 2022

5  out of  5
rating by Derrike Schmitt
"Sean has been great to work with. Very responsive and knowledgeable, he has been a pleasure to work with on all my policies"
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Stephen McManus

May 8, 2022

5  out of  5
rating by Stephen McManus
"Lindsey was extremely professional and was able to answer all of my questions regarding my accounts. I would highly recommend her."
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Molly McManus

May 8, 2022

5  out of  5
rating by Molly McManus
"Lindsey was amazing and was able to answer all of my questions regarding our auto and home insurance. I would highly recommend her."
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Armand Archibald

April 19, 2022

5  out of  5
rating by Armand Archibald
"Lindsey was amazing to deal with. She was extremely helpful and lowered my insurance by a lot."
We responded:
"Armand, thank you for the kind words! We do everything we can to make sure our customers have a great experience every time we interact with them 😊 we are so happy that we could help you with your insurance needs and give you the best coverages with great savings!"